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F & A outsourcing matures to meet the needs of Europe-Aarkstore Market Research Company aggregator
Finance and accounting outsourcing (FAO) has matured and is moving beyond just the work of arbitration. But a focus on the strategic benefits and process improvements will be sufficient to entice European companies – whose employment and language issues have deterred in the past – in the widespread adoption of the FAO?
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Table of Contents:
ABSTRACT
Impact
Key messages
EUROPA U.S. rivals as outsourcing market
Europe gained ground in a slow market in 2009
FAO's Global Transfer hiatus?
THE EVOLUTION OF FAO
Starting with "lift-and-switch
Customers are more knowledgeable
Becoming a strategic partner
The achievement of a price based on the results
Normalization
The language skills dissociation processes
Employee Regulations
FAO EUROPEAN MARKET
Overview
Germany
France
Norse
The Netherlands
Case Study – Infosys and Philips
RECOMMENDATIONS
The recommendations for companies
Track current costs
Factor in the cost of employee layoffs
Choose provider of long-term relationship
Recommendations for providers
Customer Support through dismissal process
Press process and technological capabilities not only work for arbitration
Target sellers with shared service centers in places near the coast
Target vertical zones
Alternative views
APPENDIX
Also reading
Methodology
List of Tables
Table 1: FAO market
List of figures
Figure 1: The volume of contracts of the FAO announced publicly from one region to sign for 2005-2009
Figure 2: FAO Market in 2009 by geography
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The Evolution of Business Communications – B2B Inc.